Another year is drawing to a close. And hasn’t it been a doozy?!?
COVID threw us all another curveball just as we were thinking we got away lightly in 2020.
For many business owners, 2021 did not go as hoped or planned. COVID presented us with so many challenges:
- Operating under lockdown and restrictions
- Taking care of staff financially, physically and emotionally
- Managing cash flow
- Going digital
- The fatigue that comes from making decisions under so much uncertainty.
Some businesses stalled, while others found new opportunities.
Working with small-medium businesses across a range of industries, we have seen that there are some shared lessons learned from 2021 that are going to shape the way many businesses move into 2022. And what we also see is that, despite the difficulties COVID has created, there is a silver lining. There are many positive outcomes coming from people needing to do things differently.
Here are the five key takeaways from 2021 that we think will have a big impact on businesses in 2022.