Ditch the admin overwhelm—Dream Admin’s all-Aussie team handles your calls, calendars, bookkeeping, HR, social and digital marketing and back office with precision and care, so you can focus on growing your business and loving what you do.
Scroll down to find out more about us and review your proposal
100% Australian-Based Team
Our team is local, experienced, and fully aligned with Australian business standards, providing you with the quality service you expect and deserve.
Seamless Extension of Your Business
We represent your brand with professionalism and a thorough understanding of your operations. Our team works as an extension of yours, seamlessly utilising your tools, integrations, and processes to ensure a cohesive and efficient collaboration.
Award-Winning Service
Dream Admin was honoured as the 2024 business service champion at the Australian Small Business Champion awards, recognising our dedication to excellence and client satisfaction.
Sign Proposal
Review and sign your proposal.
Onboarding
Collaborate with our management team to ensure a streamlined and professional onboarding experience, tailored to your needs
Go Live!
Now that you've signed and been onboarded, our business solution specialists are on the job—ready to take the stress out of your admin and keep your business running smoothly.
Check out below to see what happens after you’ve signed?
We’re excited to start working with you! Before we dive in, please take a moment to review our terms and conditions to ensure everything is clear and aligned.
Shortly after signing we will send you a welcome email, which will include all the information we need to get you onboarded.
Fill in the registration form included in your welcome email we sent you.
If you have signed one of our admin or virtual reception packages we will send you a draft script, lead sheet and map created for your review and input (as applicable)
If you’re a company that has signed up for one of our bookkeeping packages, you should have received instructions to add us to your ATO portal. This step is essential to ensure we have the correct permissions to carry out tasks on your behalf.
In your welcome email, you’ll find a list of software applications for which we require login access. Providing these details ensures we can begin managing your accounts efficiently and without delay.
If you’ve signed up for one of our Virtual Reception (VR) Packages, we’ve already ordered your dedicated phone line.
When you’re ready to go live, your Client Manager will provide you with your new phone number. You will need to contact your service provider to get your existing number diverted to this one.
At the very last minute before you go live we will also test the line to ensure it is working as it should!
To help us deliver exceptional service, we’ll schedule a meeting shortly after your onboarding. This session ensures any necessary training is covered and gives us a chance to align on your specific needs and preferences.
If you have signed up for one of our bookkeeping packages we will also provide you with Dext training at this stage.
Within the first month after your onboarding, our Client Manager will be in touch to ensure a smooth transition and troubleshoot any issues. This check-in helps us confirm everything is running as expected and gives you the opportunity to raise any questions or concerns.